Privacy notice
SinglePoint Utility Engineering Ltd (company number 17387988) is the data controller for personal information you provide directly through this website. Our registered office is 701 Stonehouse Park, Sperry Way, Stonehouse, Gloucestershire, GL10 3UT. Contact info@singlepointue.co.uk with any question about your information.
Contact and project enquiries
You can contact us by email or telephone. When online enquiries are enabled, the form collects your name, organisation, email address, optional telephone number, type of project, network operator, optional location and enquiry message. We use this information to respond, discuss potential services, and administer subsequent business communications.
We normally rely on our legitimate interests in responding to business enquiries and managing customer relationships. Where you request steps towards a contract in your personal capacity, processing may instead be necessary to take those steps. You can object to processing based on legitimate interests by contacting us.
Where the online enquiry form is available, enquiries are transmitted through a transactional email delivery provider to our Microsoft 365 company mailbox. The website does not store these enquiries in its Sanity content management system. If the form is unavailable, you can contact us by email or telephone. Do not include passwords, medical information or other sensitive personal details in your enquiry.
Careers and future opportunities
Published vacancies may be displayed on this website. If you choose to email us about a role, we use the information you provide to respond and consider your interest in working with us. We generally do so on the basis of our legitimate interests in recruitment, or to take steps you request before entering an employment contract. The online recruitment registration and CV upload functions are not currently active.
If we introduce a future-opportunities register, we will provide appropriate retention information before opening it. Do not send a CV through the general project enquiry form.
Hosting and service providers
Our website is hosted by Vercel and Sanity manages published website content and job vacancies. When you submit the online enquiry form, Resend transmits the enquiry to our Microsoft 365 company mailbox. We do not store those enquiries in our Sanity content system. Resend stores email content and delivery logs in the United States, even when email is sent from its Ireland region. Resend describes international transfer safeguards in its data processing agreement; you can read more at Resend's GDPR information.
We do not currently use advertising or optional analytics cookies. Necessary technical information, such as network request and security logs, may be processed to deliver and protect the website.
How long we keep information
We keep business correspondence for as long as needed to respond to enquiries, manage an ongoing business relationship, comply with legal requirements and handle disputes. We review records for continued necessity. Copies held by Resend for email delivery and logging are ordinarily retained for 30 days under its published service policy; our Microsoft 365 mailbox may retain correspondence longer under our business record-keeping arrangements.
Your rights and complaints
Depending on the circumstances, you can ask us for access to your personal information, correction, deletion, restriction of processing or transfer of data, and you may object to certain uses. You can contact us at info@singlepointue.co.uk. You may also complain to the UK Information Commissioner's Office at ico.org.uk.
Updated 10 November 2026. This notice will be reviewed when the online enquiry service is activated or our processing arrangements change.